We’ll setup everything right – from your cabling, wireless, and equipment closet, to your office computers and phones, we’ll make it rock solid to empower your growth and success.
— Site Planning and Network Design — Cabling and Wireless Deployments — Redundant Systems: Design and Implementation
Strategy
We are your on-demand CIO and CTO, your personal tech-coach, available at any time to answer your questions and guide you. To ensure your technology strategy supports your company’s business objectives.
We don’t just help you with recovery after an incident – our goal is to prevent data loss and security breaches, minimize your risk, and protect you from both internal and external threats, so there are no gaps in your safety and efficiency.
— Backups and Disaster recovery, Local and Cloud — Multi-layered Protection from Viruses and Cyber-Attacks — Surveillance Systems
Support
As your dedicated IT department, CloudStep is only a click or phone call away! With 24x7x365 service and support available, you can work easy knowing we’re here to support your team every step of the way.
— Dedicated Helpdesk — PC / Mac / Mobile — Remote and Onsite
How We Do It
Flat-Rate, On Demand Tech Coach
For a single flat monthly rate, we become your complete IT department. 24x7x365. Turn to us for immediate support and help whenever you need to, whether it be a quick question or a complete system overhaul. We won’t bill you for each time you have an issue. In fact, you can rest easy knowing we work to prevent your systems from errors. We want to keep you connected and keep you productive.
Secure and Compliant
We’ll get your organization into alignment with industry best practices. From protection against data breaches and abuse, to HIPAA/PCI security compliance and training, CloudStep will monitor and manage your systems for complete compliance.
Dedicated Team of Experts
We’re passionate about identifying problems and developing solutions. We’re natural-born problem solvers. Equipped with the latest tools and technology, we pride ourselves on seeing that smile on your face when you can do your job better and easier. We’re happy to be up at odd hours of the night working with software tweaks – so you don’t have to!
Our Story
Established in 1997, CloudStep is Southern California’s most desired managed service provider. Having served hundreds of clients to date, our goal is to empower small and medium-sized businesses and organizations to achieve success through technology. How do we accomplish this? We immerse ourselves as a trusted insider in our clients’ environments and are dedicated to providing superior support and service while paving the way for you to reach your goals.
Our Core Values:
We offer complete solutions, not just small fixes. By handling all of your technical issues, we leave you free and clear to focus on what you know best – your business – meaning your productivity (and profitability) can skyrocket.
Our partnerships with our clients are extremely valuable to us. In fact, we have many clients who have been with us for over 15 years! The dedication and passion we bring in becoming a part of your family and company culture like it were our own, will give you complete peace of mind – so you can enjoy better business, and a better life. Your success is truly our success.
“I put a phone call in and they showed up that day! And they got to work that day! I was extremely impressed!” Listen read more
Mike Khalil
CEO, Zagiri Men’s Apparel
“CloudStep pretty much handles everything. Working with CloudStep totally changes the way I do business because I don’t have to deal with problems when it comes to IT.” Listen read more
Dr Monica Bonakdar
Bonakdar Institute, Corona Del Mar, CA
“When I think of a word to describe CloudStep, I think ‘family’; they have been part of my practice for so long! Working with CloudStep has helped us to focus on how to streamline our day. Very often, within the first hour, my problem is solved.” Listen read more
Dr Howard Mango
Newport-Mesa Audiology Balance & Ear Institute
“I chose CloudStep because they are there in the moment, when you need them. They are quick, efficient, and they know their stuff!” Listen read more
5 Things You Should Never Store on Your Company’s Cloud Storage
When it comes to your company’s cloud storage, there are certain files that should not be uploaded at all costs. Your cloud storage is a valuable asset to your business, but a failure to take proper security measures could lead to data breaches, other serious issues, and additional assistance from managed IT services in Orange…
The Differences Between HIPAA and PCI DSS Compliance
With technology constantly advancing, we must do our part to be current with these updates and upgrade our systems to protect the information we collect from malicious hackers. There are two specific and separate requirements to protect our data: Health Insurance Portability and Accountability Act and Payment Card Industry Data Security Standard. Before reaching out…